1. Introduction
At Mchirella Boost, we are committed to providing high-quality bathroom products, including bidet faucets and accessories, designed to deliver durability, functionality, and long-lasting performance. To support this commitment, we offer warranties that protect your purchase and give you peace of mind. This Warranties Policy explains the coverage, limitations, and process for making a warranty claim.

2. Warranty Coverage
All eligible products purchased directly from Mchirella Boost are covered by a limited warranty against defects in materials and workmanship under normal residential use. This means that if your product fails due to a manufacturing defect within the warranty period, we will repair, replace, or provide an appropriate solution at no additional cost.

3. Warranty Period
The warranty period begins on the date of purchase. Most products, including our bidet faucets, come with a standard 12-month warranty. Some items may include extended coverage depending on the model or promotional offers. Please refer to your product details or contact our support team for specific coverage information.

4. What Is Covered
The warranty covers manufacturing defects, such as:

  • Faulty materials or workmanship that affect product performance.
  • Malfunctions under normal household use.
  • Components that fail prematurely under intended usage.

5. What Is Not Covered
The warranty does not cover:

  • Damage caused by misuse, neglect, accidents, or improper installation.
  • Normal wear and tear, such as scratches, discoloration, or finish fading.
  • Products altered, modified, or repaired by unauthorized parties.
  • Issues caused by failure to follow installation or maintenance instructions.
  • Damage resulting from commercial use unless explicitly stated.

6. Warranty Claim Process
If you believe your product is defective and qualifies for warranty coverage, please contact our customer support team with the following information:

  • Order number and proof of purchase.

  • Description of the issue.

  • Clear photos or videos of the defect.

Once reviewed, our team will provide instructions for returning the product if necessary. After inspection, a replacement, repair, or other solution will be arranged depending on the situation.

7. Limitations of Liability
The warranty is limited to the repair or replacement of defective products as described above. Mchirella Boost is not responsible for indirect, incidental, or consequential damages arising from product use, installation, or failure. Warranty rights vary by jurisdiction, and some locations may not allow certain exclusions or limitations.

8. Transferability
Warranties are only valid for the original purchaser and are non-transferable. Proof of purchase is required to validate any warranty claim.

9. Modifications to Warranty Policy
Mchirella Boost reserves the right to update or modify this warranty policy at any time without prior notice. The version in effect at the time of your purchase will apply to your product.

10. Contact Information
For warranty inquiries or to initiate a claim, please contact us:

Address: 117 PA-144, Centre Hall, PA 16828, USA
Email: support@mchirellaboost.site
Telephone: +1 814 280 8670

Our customer care team is dedicated to assisting you with warranty claims and ensuring your satisfaction with every purchase from Mchirella Boost.